Terms and Conditions

  1. Company Information

Mirko Trotta
Lehrhöfer Straße 22, 63457 Hanau
Email: hello@mirkotrotta.com
Phone: +491739405570

  1. General Terms

2.1 Description of Services
Mirko Trotta offers services in AI and Machine Learning Development, Creative and Art Direction, and Software Development and Full-Stack Development. These services include but are not limited to:

  • Development of custom AI solutions tailored to specific industries.
  • Creative direction and art services utilizing advanced digital technologies such as AR, VR, motion design, and UI/UX.
  • Full-stack development projects, including website and application creation, digital content production, and technical problem-solving.

2.2 User Responsibilities and Acceptable Use Policy
Users are expected to use the services in a manner that is lawful and respectful of others. Users must not engage in activities that:

  • Violate any laws or regulations.
  • Infringe on the rights of others.
  • Disrupt or interfere with the services or networks connected to the services.
  • Introduce harmful code or materials into the services.

2.3 Age Restrictions
The services provided by Mirko Trotta are intended for users who are at least 18 years old. By using the services, you represent that you meet this age requirement.

  1. Order and Payment Terms

3.1 Accepted Payment Methods
We accept payments via PayPal, Stripe, and bank transfer.

3.2 Process for Placing Orders
Orders for services can be placed through our website or by contacting us directly via email. Once an order is placed, we will provide a confirmation and details on the next steps.

3.3 Pricing and Taxes
Prices for our services are listed on our website or provided upon request. As a registered Selbständiger in Germany, all prices include applicable taxes according to the German tax regulations for self-employed individuals.

  1. Delivery and Shipping

4.1 Delivery Methods and Timelines
Digital services are delivered via email, cloud storage, or other electronic means. Timelines for delivery vary based on the scope and complexity of the project and will be specified in the service agreement.

4.2 Shipping Costs and Policies
For physical products or materials (if applicable), shipping costs will be calculated based on the delivery address and method chosen. Customers will be informed of shipping costs prior to finalizing the order.

  1. Returns and Refunds

5.1 Return Policy
Returns are accepted for physical products within 14 days of delivery, provided the products are in their original condition. Digital services are non-refundable once delivered, unless otherwise stated in the service agreement.

5.2 Refund Policy
Refunds for physical products will be processed once the returned item is received and inspected. For digital services, refunds will be handled on a case-by-case basis as outlined in the service agreement.

  1. Intellectual Property

6.1 Ownership of Content
All content on this website, including text, images, videos, and other materials, is the property of Mirko Trotta unless otherwise specified. Unauthorized use of our content is prohibited.

6.2 Use of Your Content by Users
Users may use our content for personal and non-commercial purposes only. Any other use requires prior written permission.

  1. Limitation of Liability

7.1 Disclaimer of Warranties
The services are provided "as is" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2 Limitation of Liability for Damages
In no event shall Mirko Trotta be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the services.

  1. Privacy Policy Reference

For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy at www.mirkotrotta.com/legal/privacy-policy.

  1. Termination of Use

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these terms, is harmful to other users, or is otherwise inappropriate.

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Germany. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Frankfurt am Main, Germany.

  1. Changes to Terms

We may update these terms from time to time. We will notify users of any significant changes by posting the new terms on our website. Your continued use of the services after such changes constitutes your acceptance of the new terms.

  1. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to seek a resolution. If a dispute cannot be resolved amicably, it will be referred to mediation or arbitration in accordance with the rules of the German Arbitration Institute (DIS).